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Testimonials

Neil Dobson (Wheelie)
Neil Dobson (Wheelie)
20:04 09 Aug 22
OK
Lehila Owen
Lehila Owen
11:26 11 May 22
So helpful, reliable and responsive every time!
Frank O'Connor
Frank O'Connor
04:23 06 Feb 22
Visited Saturday very knowledgeable and friendly staff. They close in the afternoon.
Michael Kane
Michael Kane
14:01 20 Dec 21
Really helpful and knowledgeable staff
Ray Sullivan
Ray Sullivan
15:56 04 Nov 21
Had a broken lock and Ethan was very helpful and delivered the correct lock and handles. Great service Thanks
Jonathan Clapham
Jonathan Clapham
17:01 22 Oct 21
Very helpful and friendly
Nick DV
Nick DV
11:42 16 Sep 21
Needed a replacement UPVC door lock quickly, and had no idea what my lock was as no markings on it. Ethan at MPL identified the 'remains' of mine from photos I sent, and promptly advised what I type required along with a replacement barrel.The lock was delivered the day after I placed the order and I fitted it without a problem.I'd have no hesitation recommending MPL to anyone. They answer the phone (many didn't), they are polite, friendly, give great advice and ultimately give great service. Thanks MPL
David Laschke
David Laschke
11:55 27 Jul 21
I completed a highly valuable, productive and enjoyable bespoke training day last Friday. What an excellent team! These guys are highly recommended for anybody wishing to learn all aspects of the locksmith trade.
Chris Baker
Chris Baker
08:50 26 May 21
Brilliant service, ordered at 2:30, delivered by 9:00 next day. Sales team very helpful. I had previously ordered same product for another door 2 years ago, price had increased by only £1.50.
Stephen Simkiss
Stephen Simkiss
22:36 20 Apr 21
Fast promt delivery excellent after care will be recommending to all my work colleagues thanks again
kay healy
kay healy
11:12 23 Mar 21
Excellent service identified the newer version of my lock being extremely patient as I don't have a clue thank you Ethan - lock now fitted thanks to the expertise given on the phone
Superb service really helpful, identifying the lock and talked me through a tricky install thank you Danny
Jacqueline Lewis
Jacqueline Lewis
11:42 13 Oct 20
The whole locking mechanism went on our external door into the garage over the weekend. The house could still be locked up, so not an urgent call out. Ash came Monday, took a look to see what parts were needed and was back Tuesday 10am to fix. Great service, would recommend, thank you.
Matthew Pestell
Matthew Pestell
09:15 14 Sep 20
Great set of lads knew what i wanted for my door. They told me to bring the part that i wanted they fitted the new part and tested it aswell. Thankyou
brendan higgins
brendan higgins
19:40 09 Jun 20
1st class service excellent
Jack Hyde
Jack Hyde
11:47 10 Apr 20
I ordered a new door lock from MPL on the Thursday before good Friday and received a phone call the same day to advise me that as it was Easter they had organised a Saturday delivery at no extra cost for me, To my surprise the lock arrived on Good Friday, what an amazing service we are all very quick to criticise when things don't quiet go right but not so quick to praise when people give an amazing service. Thank you MPL this was an amazing service I will deffinatly be using you again and recommending you to all my colleagues in the trade.
Michelle Ward
Michelle Ward
20:40 09 Apr 20
Found new lock mechanism on website with clear dimensions to replace mine which was faulty. It was clearly stated new design and said new keep was also required. Clear information on which keep I needed. Delivered next working day. There was an issue with the delivery as item was damaged in transit. I emailed to get an immediate response and item was hand delivered a short while later. I was able to fit it myself in a couple of hours to secure my door again especially over the bank holiday weekend. What a service. Thank you so much.
adrian balaam
adrian balaam
07:13 08 Jan 20
Great shop
Louise Coyle
Louise Coyle
17:41 06 Nov 19
darryl baker
darryl baker
08:19 17 Oct 19
Excellent service as usual
Des Phillips
Des Phillips
09:49 17 Sep 19
My UPVC lock was broken, so I contacted these guys with some photos of the broken part (after watching a Youtube video on dismantling). They identified it correctly and sent a replacement very quickly. Friendly efficient service.
Simon Lewis
Simon Lewis
11:00 15 Aug 19
I spoke to Nicky as I needed advice about a door handle for our external garage upvc door. After a few questions and getting me to check a few things he found the exact handle I needed. It arrived the next day, and I have just fitted it. Perfect! Brilliant advice and help and service. Thank you.
Ossett Tyre House Ltd
Ossett Tyre House Ltd
14:25 05 Jul 19
Fantastic service from first call to completion!!Thanks Danny
Mr Smith Locksmiths
Mr Smith Locksmiths
17:32 24 May 19
John Ohara
John Ohara
18:13 12 Dec 18
Mark Gray
Mark Gray
13:22 18 Oct 18
Good place for multi point lock replacements.
Colin Chapman
Colin Chapman
15:27 31 Aug 18
Really helpful staff who went out of his way to make sure everything was right to replace my broken lock system my French doors are now back in working order cheers
Gavin Hough
Gavin Hough
05:31 30 Aug 18
Had a problem with the lock on my front door not working. Took the locking mechanism to them and they swapped the lock over for a new one, all for £29! Great service!
Mark C
Mark C
10:55 18 May 18
First class service. Helped me to identify the Lock part, answered emails, called with updates, returned calls Quickly and professionally. The lock then arrived the next day and fitted perfectly. Thanks Danny.
Mark Jones
Mark Jones
15:40 16 May 18
After being told don’t bother to fix your door lock put the money towards a new door. Which is ok if you have a spare £2000+ we contacted these guys and sent a huge amount of photos to be told yes we can sort that for £33 plus postage.I cannot thank you enough great help and advice throughout.Customer service as it should be, cannot praise highly enough
Yasir Mahmood
Yasir Mahmood
19:22 24 Apr 18
After service was great. The guys helped alot to fit in the part.
Brian Woolrich
Brian Woolrich
07:04 23 Oct 17
Mark Cheadle
Mark Cheadle
19:47 17 Oct 17
brian woolrich
brian woolrich
07:18 09 Aug 17
What these guys know about locks will amaze you. Even if the lock is obsolete they can recommend an alternative product to replace your lock. Very helpful and friendly business.
John Lawlor
John Lawlor
09:19 01 Sep 16
Recently attended a MPL Locksmith Training Course had a fantastic experience with these guys, The course involved a wide range of locksmith training from basic/Expert skills. The course included the very latest in locksmithing equipment and technology, and loads more in between .... Many thanks to the team, especially Mark the training instructor. John and Adam from ALL GLASS AND GLAZING (Birmingham)
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